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We are managed IT service providers to 100 organisations in and around Edinburgh and the Central Belt, providing them with outstanding business IT support and telecoms. Don’t just take our word for it, our client testimonials speak for themselves. If you are looking to outsource your IT services and support, we’d love to hear from you – you’ll be in good company.
Reliable, approachable, dependable – adjectives not usually associated with the IT industry, but this is not the case with the team at IT Centric. We have developed a great working relationship over the years, from a basic repair service to our online backups, and support for our 50 plus PC’s, laptops, and server. We used to give staff a new PC or laptop without any control, now all machines are controlled by the server, new software cannot be added unless it is first authorised, and I can now connect onto any machine from anywhere and help support our users.
IT Centric has provided us with managed IT support since 2012. Throughout that time we have always found the team of IT technicians to be very helpful and professional. It is good to know that any one of our staff can pick up the phone if experiencing IT issues and have them rectified quickly and efficiently by the IT Centric team. We recently suffered from a nasty virus on our server, which could have been disastrous without their fast and effective action, to get us back up and running with minimal impact on the business.
IT Centric were an integral part of our project team from the early stages of development and will remain so throughout operation.
From initial concept, through to final installation and maintenance, IT Centric offer a professional, reliable and cost effective solution for all our IT requirements. Over the last 10 years of working with IT Centric they have proved their ability to exceed our expectations and deliver professional service first time every time. Customer service is the core value of their business and I have experienced this at every stage of the way as we have grown and developed of the years. I have no hesitation in recommending IT Centric to all potential customers.
IT Centric completed the IT install for our new office, along with VOIP phones and broadband lines, within a very tight time frame. Throughout the process I felt I could leave everything with them. The team continue to impress us with the speed they deal with our support issues, particularly across two offices. I recommend IT Centric because they are efficient and they really know their stuff! I can’t thank them enough for all their effort and I look forward to working with them for many years to come.
Working with IT Centric has been a breath of fresh air. They took the time to listen to our requirements and then tailored a service to suit us. What made the difference was being spoken to in terms we could understand! We now feel a lot more secure under the watchful eyes of IT Centric and rest safe in the knowledge that we are constantly future proofing our IT services. The key ingredient is the “human” factor, the excellent level of customer service along with the short response times.
The teams assistance enabled us to get our new Edinburgh office up and running over a single weekend, with no dramas. The ongoing support is friendly and efficient and can react to our needs quickly and without fuss, which is exactly what we need.
Excellent company and service. We have used IT Centric to oversee a major upgrade on our servers and their service and support was excellent. We would highly recommend them to everyone.
IT Centric have been taking care of our IT since 2008 and have played an active role in helping us grow our business. Gordon and the team have always been responsive and have helped us plan for the future by asking us the important questions about our IT requirements and business plans. It’s been a very collaborative relationship made all the more effective by the extent to which the people at IT Centric genuinely care about our business and our people. I whole-heartedly recommend IT Centric.
IT Centric has been our IT department since transferring over 5 years ago. We were with a company that were not as proactive & reactive coming to site to resolve our IT issues. IT Centric have always been very quick to react and resolve any IT issues and come up with solutions, which is very important to us as a company.
IT Centric upgraded our IT infrastructure earlier this year with precision and ease. They won a competitive bidding process mainly down to understanding what type of organisation we were and what was appropriate for out IT needs. The strong leadership, clarity in communication and desire to understand your needs is refreshing. Gordon leads a fast developing business that presents and delivers IT solutions that are reliable and suitable with an excellent relational approach, a combination that is rare in the IT support industry. I would highly recommend IT Centric for any IT support needs from home to large businesses.
Working with IT Centric, I have confidence knowing that our networks, hardware and software are being monitored all the time. We have visibility of our infrastructure and equipment performance through IT Centric and know that if something does go wrong, there will be someone investigating immediately. It is critical that we have our people and systems running 24/7 to support our customers, and IT Centric provide the back-up to enable us to do this.
We love working with the IT Centric team because they are nice people! When we call for support we want to speak to someone who speaks the same language as we do and not a computer geek! Their proactive approach to dealing with potential issues before they happen is also a really refreshing approach.