type of business: Commercial & Residential Property Management. Investment and Development Consultancy.
IT Centric customer: Since 2012
Redpath Bruce were a well-established family business of 105 years, when IT Centric were invited to offer managed IT Support. With a network of 50 users and 2 existing servers, they were at the stage of upgrading a system which had served them well but was in need of an overhaul. Being a large business the upgrade needed to be economic, IT Centric sourced and integrated 50 reconditioned PC’s and upgraded all Windows XP to Windows 7. Both primary servers were also replaced.
in a nutshell:
Redpath Bruce’s IT had a facelift whilst maintaining a full operating service to their customers. Their business now has a robust, up to date and efficient IT infrastructure which ensures they move forward with confidence in their system and also in the knowledge remote and on-site support is at hand when they need it.
what they say about their IT experience:
“Working with IT Centric has been a breath of fresh air. Gordon took the time to listen to our requirements and then tailored a service to suit us specifically. We are a little quirky in the way that we work but that didn’t discourage the team. We had major issues with hardware obsolescence, software and security and back up. What made the difference was being spoke to in terms we could understand and not “computer speak” which you so often get with IT support businesses. A battle plan was drawn up and executed and we now feel a lot more secure under the watchful eyes of IT Centric and rest safe in the knowledge that we are constantly future proofing our IT services. The key ingredient is the “human” factor, the excellent level of customer service along with the short response times to our “panic” requests. I would have no hesitation recommending IT Centric to my peers and clients.”
Christian Bruce, Redpath Bruce.