Does your business need a print audit?


Does your business need a print audit? We invited Lynne Boyd from Document Data Group to explain more.

A flurry of papers, a desperate search for ink or toner, and frantic button pressing on the printer – we all know what it feels like when printers don’t work when they’re supposed to. Naturally, these problems never come up when you have the time to sort it out – it almost always happens when that big quarterly report needs to be printed out.

Printing is probably one of the most overlooked administrative costs in any given business. This is exacerbated by the fact that for many people, printing is always the final action in any given workflow. As a result, it is never given the proper attention that it should. To help identify this omnipresent problem, we’ve compiled a list of the three most important signs that your business needs a print audit.

1. You don’t know how much printing is costing you
It is estimated that over 80% of companies don’t know how much printing costs their business. The trouble is that most of these businesses often gloss over the seemingly ‘trivial’ nature of printing costs. At the end of the day, what’s a sheet here or there?

Well, for any medium or even small-sized business, these sheets add up. Even more important than the sheets themselves is the ink that’s printed on them. Incredibly, ink is more expensive than good quality champagne, a fact that, along with unforeseen maintenance costs and potential business downtime, should be enough to deter any business from not investing in a proper print management system.

The free print audit offered by Document Data Group has helped many companies save in the region of 30% of print costs. If anything, a print audit is an opportunity to verify the efficiency of your business infrastructure, which is a vital prerequisite to sustainable, long-term growth.

2. You are always behind on maintenance
Maintenance is one of those things that always gets forgotten about. Broken printers, faulty systems, and mandatory upgrades – it all happens at the most unfortunate of times. A print audit, and any print management systems that are implemented as a result, can help identify issues within your printing infrastructure. After all, you can’t put a price on operational efficiency.

In the first quarter of 2018, Document Data Group undertook 1100 maintenance calls. The fix rate (not response rate) for these calls was 2.4 hours, nearly twice as fast as the industry standard. This not only makes Document Data Group the fastest when it comes to print management and maintenance, but also means they’ve dealt with just about every problem under the sun.

3. Print Productivity is at an all time low
“Can you print this document for me?” It’s a desperate plea we hear too often around offices when our print systems are down or ink is low. Optimising your printing process is an investment into an efficient and long-lasting workflow and will enable your business to take that all-important step towards more growth and higher productivity levels.

When it comes to printing, it’s really quite simple. People want the right things to work when they need to. And if they should malfunction, they want a solution. Not tomorrow, not next week. NOW.

Document Data Group use their print audit to identify what the issues are in your printing workflow and what measures can be taken to increase productivity. Years of experience and involvement in a wide range of sectors means that they know exactly how to adapt to your business needs. As a result, they have a client retention rate of 97%, primarily because they only recommend their print management strategies when they know it’ll have a positive impact.

IT Centric has partnered with Document Data Group to offer a free print audit to any business interested in examining their print systems and management processes. To find out more contact

Blog post provided by Lynne Boyd, Marketing Manager, Document Data Group.