IT Centric Privacy Notice for Customers

Who Are We?

IT Centric is the trading name of SortmyPC Ltd, whose registered office is Mackenzie Cottage, 302 Colinton Road, Edinburgh, EH13 0LE. Our company registration number is SC 356870.

Data Protection

We are committed to respecting and protecting the privacy of any personal data which we are controllers of.  We are open and honest about the personal data we control and take our responsibility to secure & protect it seriously.

How we collect your data

When you engage with us to provide IT services and/or consultancy we will ask you to provide a contact name, phone number, email address and name of the organisation you work for. This information will be collected and held on our CRM system. It will not be shared with any third parties for marketing purposes.

If you visit our website we may collect information through our use of cookies. Find out more on http://itcentric.co.uk/privacy-policy/

How we use your data

Mainly we use your data to provide the services and support you have engaged us to provide and to manage our relationship with you. We will also use your data to communicate with you in the following ways –

  • information you have requested, or we are obliged to send to you
  • operational communications relevant to the support we provide
  • marketing communications such as our monthly newsletter which aims to keep you up to date with any new initiatives we are rolling out, security advice, additional services etc
  • asking for feedback or participation in customer research

How we share your data

We do not share your data with any third parties for marketing purposes.

Security

We take security very seriously and are committed to protecting your personal data in accordance with GDPR guidance. We have compiled a set of procedures to ensure a data breach could be detected and contained if it were to occur.

Retention

Our data retention policy is currently under review and will be updated shortly.

Your Rights

Under GDPR you have a number of rights –

  • to know what personal data we hold about you
  • to ensure that personal data held is relevant and up to date
  • to request a copy of the data we hold or ask us to delete it

If you would like to submit a data retrieval request, please send an email to gdpr@itcentric.co.uk

How to contact us

If you have any questions relating to the data we hold on you please contact Gordon Sayers, Managing Director on gordon.sayers@itcentric.co.uk

Updated May 2018