How can managed telecom services improve your business?


Managed telecom services from SortmyPC include broadband packages and VOIP telephone systems. Our affordable broadband and VOIP options can improve business effectiveness and reduce overall operational costs. If your organisation is interested, but baffled by the terminology and not sure where to start – here’s our updated jargon busting guide to business telecoms:

Broadband Options

We can provide a range of broadband options to ensure your business stays connected. We’ll advise on the package which best meets your data & speed requirements and office location, from ADSL 2+ to fibre and leased lines:


ADSL stands for an Asymmetric Digital Subscriber Line. Any business with an analogue phone line can have this service as it works through the copper wires of the existing phone line. ADSL 2+ is the most common connection and is usually able to provide a faster speed than a standard ADSL. ADSL2+ can offer speeds of up to 24Mbps but is usually around 16 Mbps*. An ADSL 2+ line would most commonly be used if an FTTC connection is not available.


FTTC is a Fibre To The Cabinet service which provides a faster connection using fibre optic technology. With FTTC a fibre optic connection will run from the core network, through the local exchange and onto a street cabinet.  Your local exchange needs to have been upgraded to allow this service and the last part of the journey from the local telecoms cabinet to your premises still uses copper wire. The speed of your connection will be affected by the distance from the cabinet to your business premises and the demands on the network.


FTTP stands for Fibre To The Premises. It is similar to FTTC but the last leg of the journey from the cabinet to premises is also along a fibre connection. This is new technology with speeds of up to 330Mbps and is only available in limited areas just now. Our technicians will be able to advise if FTTP is available to your business and suggest the best alternative if not.

Leased Line

A leased line is an alternative option to broadband, usually for larger organisations looking for greater bandwidth. It is a dedicated private internet line which provides secure, fast and uncontested internet access. It offers guaranteed speed for both uploading and downloading and is most suitable for larger organisations operating across a number of sites or who rely on VOIP or cloud technology.


Broadband speeds are measured in ‘megabits per second’, often shortened to Mb or Mbps. The higher the number of Mbps the faster your online activity should be, meaning quicker downloads and faster loading of web pages.


As an alternative to traditional telephone systems, we can provide internet or cloud based telephone systems which offer increased flexibility and lower operational costs for your business.


PSTN is the Public Switched Telephone Network. This is the standard traditional telephone service provided over basic analogue phone lines.


An ISDN line is a digital line on an Integrated Services Digital Network. A telephony service than operates on an ISDN line will provide higher call quality, quicker connection times and DDI* facilities than a traditional analogue phone line.


VOIP stands for Voice over Internet Protocol. A VOIP phone system (which is often also called a cloud or hosted telephone system) enables calls be made over the internet. Our VOIP packages offer greater flexibility, mobility and reduced operating costs to businesses compared to traditional telephone systems.


DDI refers to Direct Dial Inbound numbers allowing each extension to be dialled directly from outside an organisation. We have a range of packages offering different numbers of DDIs depending on your needs.

If you’d like to find out more about the benefits of managed telecom services, are looking to change your business broadband provider or to discuss the benefits a cloud based telephone system could bring your organisation please contact us for a free initial meeting.